{"id":11,"date":"2026-01-13T15:08:35","date_gmt":"2026-01-13T15:08:35","guid":{"rendered":"https:\/\/www.zorextravel.com\/terms-conditions\/"},"modified":"2026-03-26T22:10:13","modified_gmt":"2026-03-26T22:10:13","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/www.zorextravel.com\/fr\/conditions-generales\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Derni\u00e8re mise \u00e0 jour<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bienvenue sur zorextravel.. En acc\u00e9dant \u00e0 notre site web ou en l&#039;utilisant, vous acceptez nos conditions d&#039;utilisation. <strong><a href=\"https:\/\/www.zorextravel.com\/fr\/\">https:\/\/www.zorextravel.com<\/a><\/strong>, en r\u00e9servant nos services ou en nous contactant via <strong><a>info@test.zorextravel.com<\/a><\/strong>, En utilisant ce site, vous acceptez d&#039;\u00eatre li\u00e9 par les conditions g\u00e9n\u00e9rales suivantes. Veuillez les lire attentivement.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. \u00c0 propos de nous<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">zorextravels. est une agence de voyages et d&#039;excursions op\u00e9rant en \u00c9gypte, proposant des circuits, des activit\u00e9s, des transferts et des services de voyage connexes, principalement \u00e0 Hurghada, Marsa Alam et dans d&#039;autres destinations.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Acceptation des conditions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En utilisant notre site web ou nos services, vous confirmez \u00eatre \u00e2g\u00e9 d&#039;au moins 18 ans et avoir la capacit\u00e9 juridique de conclure un contrat. Si vous n&#039;acceptez pas ces conditions, veuillez ne pas utiliser nos services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. R\u00e9servations<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toutes les r\u00e9servations sont soumises \u00e0 disponibilit\u00e9.<\/li>\n\n\n\n<li>Une r\u00e9servation n&#039;est consid\u00e9r\u00e9e comme confirm\u00e9e qu&#039;apr\u00e8s r\u00e9ception du paiement (total ou partiel, selon le service).<\/li>\n\n\n\n<li>Il vous incombe de fournir des informations personnelles et de voyage exactes au moment de la r\u00e9servation.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Prix et paiements<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tous les prix sont indiqu\u00e9s dans la devise sp\u00e9cifi\u00e9e sur le site web ou lors de la communication.<\/li>\n\n\n\n<li>Les prix peuvent changer sans pr\u00e9avis, mais les r\u00e9servations confirm\u00e9es ne seront pas affect\u00e9es.<\/li>\n\n\n\n<li>Les paiements peuvent \u00eatre effectu\u00e9s en utilisant les modes de paiement disponibles communiqu\u00e9s par Kemetra Travel.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Annulations et remboursements<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les conditions d&#039;annulation varient selon l&#039;excursion ou le service r\u00e9serv\u00e9.<\/li>\n\n\n\n<li>Certaines excursions peuvent \u00eatre non remboursables ou partiellement remboursables.<\/li>\n\n\n\n<li>Les remboursements, le cas \u00e9ch\u00e9ant, seront effectu\u00e9s dans un d\u00e9lai raisonnable en utilisant le mode de paiement initial.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour conna\u00eetre les conditions d&#039;annulation d\u00e9taill\u00e9es, veuillez nous contacter \u00e0 l&#039;adresse suivante : <strong><a>info@test.zorextravel.com<\/a><\/strong> avant de r\u00e9server.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Changements et modifications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">zorextravel se r\u00e9serve le droit de\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nous nous r\u00e9servons le droit de modifier les itin\u00e9raires en raison des conditions m\u00e9t\u00e9orologiques, de probl\u00e8mes de s\u00e9curit\u00e9 ou de circonstances ind\u00e9pendantes de notre volont\u00e9.<\/li>\n\n\n\n<li>Proposez des services de substitution de valeur \u00e9quivalente si n\u00e9cessaire.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Responsabilit\u00e9s du client<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vous acceptez\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Suivez les instructions donn\u00e9es par les guides et le personnel.<\/li>\n\n\n\n<li>Respectez les lois, les coutumes et les r\u00e8gles de s\u00e9curit\u00e9 locales.<\/li>\n\n\n\n<li>Assurez-vous d&#039;\u00eatre m\u00e9dicalement apte \u00e0 participer aux activit\u00e9s r\u00e9serv\u00e9es.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">zorextravel n&#039;est pas responsable des probl\u00e8mes caus\u00e9s par le non-respect des instructions ou des consignes de s\u00e9curit\u00e9.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Clause de non-responsabilit\u00e9<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>zorextravel agit en tant qu&#039;organisateur et n&#039;est pas responsable des retards, blessures, pertes, accidents ou dommages caus\u00e9s par des tiers, la force majeure ou des \u00e9v\u00e9nements ind\u00e9pendants de notre volont\u00e9.<\/li>\n\n\n\n<li>La participation aux excursions se fait \u00e0 vos propres risques.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Assurance voyage<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous recommandons vivement \u00e0 tous nos clients de souscrire une assurance voyage compl\u00e8te couvrant les frais m\u00e9dicaux, les accidents et les annulations.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Propri\u00e9t\u00e9 intellectuelle<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L&#039;ensemble du contenu de ce site web, y compris les textes, images, logos et designs, est la propri\u00e9t\u00e9 de Kemetra Travel et ne peut \u00eatre copi\u00e9, reproduit ou utilis\u00e9 sans autorisation \u00e9crite.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Confidentialit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vos donn\u00e9es personnelles sont trait\u00e9es conform\u00e9ment \u00e0 notre politique de confidentialit\u00e9. <strong>politique de confidentialit\u00e9<\/strong>. En utilisant nos services, vous consentez \u00e0 la collecte et \u00e0 l&#039;utilisation de vos informations telles que d\u00e9crites dans lesdites conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Droit applicable<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes conditions g\u00e9n\u00e9rales sont r\u00e9gies et interpr\u00e9t\u00e9es conform\u00e9ment aux lois de <strong>R\u00e9publique arabe d&#039;\u00c9gypte<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Coordonn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous avez des questions concernant ces conditions g\u00e9n\u00e9rales, veuillez nous contacter\u00a0:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>E-mail:<\/strong> <a>info@test.zorextravel.com<\/a><br>\ud83c\udf10 <strong>Site web:<\/strong> <a href=\"https:\/\/www.zorextravel.com\/fr\/\">https:\/\/www.zorextravel.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated Welcome to zorextravel.. 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